Since I worked in IT most of my life, from Townley Hardware, to AT&T, Xerox, and BlueKC – I worked with many very task-oriented individuals. I often share that the task-oriented, while typically experts at what they do, have a ‘blind spot’ when it comes to working with people. I encourage the task-oriented to travel …
Do you know your customer’s priority? Is it Power? Give them Choices. Is it People? Can you introduce them to someone they’d like to know? Can you share stories about successful or interesting people who are using your products or services? Is it Predictability? Let them know about your long term customers. Is it Procedure? …
Ever wonder what a Personality Profile might reveal? Check this out!
Check out this interview with SASH coaching!
The first step to getting someone to change their mind – believe it or not – is to listen completely to their point of view, then repeat it back to them to insure that you understand it completely.
I’m doing most of my blogging these days on LinkedIn, where I have a ‘built in’ following. Connect with me there!
Everyone’s temperament is a unique blend of the 4 DISC styles. Some individuals are very high in one style – but most of have two styles that predominate. 20% of us can switch easily between three of the styles – which makes us hard to ‘figure out’!
Enjoyed this podcast about an aspect of human behavior. https://www.npr.org/2019/12/18/789441553/spoiler-alert-the-psychology-of-surprise-endings
Wonderful podcast about the influence we don’t know we have over others. This stops us from reaching out for help – when we are looking for a job, or just need a ride to the grocery store. https://www.npr.org/2020/02/20/807758704/the-influence-you-have-why-were-blind-to-our-power-over-others