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I recently had two visitors – one came to help pick something up, the other to help make a delivery. They were both very task oriented, they didn’t say ‘hello’ or introduce themselves. They were there to accomplish a goal. Fortunately the person they were paired up with was more people oriented. I visualized that …
Since I worked in IT most of my life, from Townley Hardware, to AT&T, Xerox, and BlueKC – I worked with many very task-oriented individuals. I often share that the task-oriented, while typically experts at what they do, have a ‘blind spot’ when it comes to working with people. I encourage the task-oriented to travel …
Do you know your customer’s priority? Is it Power? Give them Choices. Is it People? Can you introduce them to someone they’d like to know? Can you share stories about successful or interesting people who are using your products or services? Is it Predictability? Let them know about your long term customers. Is it Procedure? …
Ever wonder what a Personality Profile might reveal? Check this out!
Check out this interview with SASH coaching!
The first step to getting someone to change their mind – believe it or not – is to listen completely to their point of view, then repeat it back to them to insure that you understand it completely.
I’m doing most of my blogging these days on LinkedIn, where I have a ‘built in’ following. Connect with me there!
Everyone’s temperament is a unique blend of the 4 DISC styles. Some individuals are very high in one style – but most of have two styles that predominate. 20% of us can switch easily between three of the styles – which makes us hard to ‘figure out’!